Mediation is an art or technique which is used to tackle problems.
1. Mediation is an art or technique which is used to tackle problems. Many mediation skills are taught from formal institutions but these skills may be learned through many informal ways like from parents, teachers and life experiences. The mediator must be alert on all levels of procedure because carelessness cannot solve the issue. He must concentrate on the information being provided by people which are influenced by conflicts. If mediators are alert they can easily judge the nature of issue.